WhatsApp Marketing Automation That Scales Your Ca

Not on the official API, which is what CodSender uses. Bans happen when a tool drives WhatsApp through an unofficial library or a QR-linked phone — Meta detects it and removes the number. With the Cloud API you send approved templates through sanctioned infrastructure, and your quality rating is visible to you at all times. Send relevant messages to people who opted in and your number stays healthy.

The free WhatsApp Business app is fine for one person answering a handful of chats. You need the API once you have a team sharing one number, want to send campaigns to a list, need automations or an AI agent, or want analytics. The app caps you at five linked devices, blocks bulk sending, and gives you no reporting.

Yes. CodSender supports Coexistence, so a number already running in the WhatsApp Business app can be connected to the API without losing anything. You keep chatting from your phone, your chat history syncs across, and your team works the same conversations from the shared inbox.

No. You can bring the number your customers already message. If it is currently on the WhatsApp Business app we connect it through Coexistence; if it is unused we register it directly. A number can only be attached to one API provider at a time, so it has to be released from any previous tool first.

Meta bills you directly, not us, and the rate depends on the destination country and the conversation category — marketing, utility, authentication or service. Service conversations started by the customer are free within the 24-hour window. CodSender shows a running cost estimate before you send a campaign so there are no surprises on the Meta invoice.

When a customer messages you, a 24-hour window opens in which you can reply with any free-form message. After it closes you can only re-open the conversation with a template that Meta pre-approved. CodSender tracks the window on every conversation and tells the agent when a template is required, so nothing gets silently rejected.

Around five minutes. You sign in with Meta through the embedded signup flow, pick the WhatsApp number and business account, and CodSender handles the registration and webhook subscription. Importing contacts and getting your first template approved usually takes longer than the connection itself.

That is the point of the shared inbox. Every agent gets their own login, their own unread counts and their own assignment queue, while customers only ever see one business number. You can add private notes, @mention a colleague, and see who is online before you hand a chat over.

The whole interface ships in English, French and Arabic, with proper right-to-left layout and Arabic typography — not a machine-translated overlay. The AI agent replies in whichever language your customer writes in.

Yes. CodSender is a registered Meta Tech Provider, which is what allows us to onboard your WhatsApp Business Account through embedded signup and send on your behalf through the Cloud API. It also means we are held to Meta's platform policies — which is exactly what you want from the company handling your customer conversations.